Terms & Conditions
In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and any disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Privacy Statement
We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual Clients. We constantly review our systems and data to ensure the best possible service to our Clients. There are specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible
Confidentiality
Any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than our employees and if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Disclaimer
Refund Policy
For digital products (courses, Playbooks, digital assets), we offer a full refund within seven (7) calendar days of purchase, provided that the content has not been substantially accessed or used. Once you have accessed more than 25% of the course material or downloaded core assets, the purchase is non-refundable. Refunds are processed within 14 days and will be returned to the original payment method. To request a refund, contact support@andrewpower.me with your order number and reason for return. This policy does not affect your statutory consumer rights.
Learning Outcomes & Results Disclaimer
Results from our courses and training vary significantly based on individual effort, application, workplace context, and prior experience. Andrew Power does not guarantee specific business outcomes, salary increases, promotion, improved negotiation results, or measurable career advancement. Our courses are designed to develop English language and professional communication skills; outcomes depend entirely on how you apply the material in your own context. Testimonials represent individual experiences and are not typical or guaranteed.
Acceptable Use Policy
You agree not to use this website or our services for any unlawful purpose or in any way that violates these Terms. Prohibited conduct includes, but is not limited to:
- harassment, abuse, or discrimination against staff or other users;
- recording, screenshotting, or distributing course content without permission;
- attempting to circumvent access controls or security measures;
- data scraping, automated access, or bot activity;
- reverse-engineering or decompiling our software or platform;
- competing use (using our content to develop competing products or services);
- using our content for commercial resale or sublicensing without written permission.
Breach of this policy may result in immediate account suspension or termination without refund.
Service Delivery & Account Terms
1. Digital course access is personal and non-transferable. You may not share login credentials or provide access to others. Sharing access may result in immediate account suspension without refund.
2. We reserve the right to suspend or terminate your account if you breach these Terms, including but not limited to: sharing access credentials, recording or reproducing course content without permission, harassment of staff, or unlawful use of the platform.
3. If we terminate your account for breach, you forfeit all access to courses and materials. Any fees paid are non-refundable unless termination is due to our error or breach of contract.
4. Course materials remain our intellectual property. You receive a personal, non-exclusive licence to access and use materials for your own professional development only. You may not redistribute, resell, or sublicense any course content, worksheets, recordings, or exercises.
5. We do not warrant that our service will be uninterrupted or error-free, though we provide it to the best of our ability. Downtime will not be compensated by course extension or refund unless downtime exceeds 48 hours in any single month.
6. We may update or discontinue courses with 30 days' written notice. If a course is discontinued within 12 months of your purchase, you are entitled to access to equivalent alternative content or a pro-rata refund at our discretion.
Exclusions and Limitations
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law:
1. We exclude all representations and warranties relating to this website and its contents, including in relation to any inaccuracies, omissions, or completeness of this website and/or Company literature.
2. Our total liability to you for any claim arising from or relating to your use of this website or our services shall not exceed the amount you have paid us in the 12 months preceding the claim, or £100, whichever is greater.
3. To the fullest extent permitted by law, we exclude liability for:
- loss of profits, income, revenue, or opportunity (whether foreseeable or not);
- loss of business, contracts, or goodwill;
- loss of data, databases, or software;
- business interruption or downtime;
- any indirect, incidental, special, consequential, or punitive damages;
- damage caused to your computer, software, systems, or programmes.
4. These exclusions do not apply to:
- death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation;
- any liability that cannot be excluded or limited by law;
- our breach of your statutory consumer rights.
5. None of your statutory rights as a consumer are affected by these Terms.
Availability
You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Cookies
Like most interactive web sites this Company’s website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright and Trademark
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.
All course materials, lessons, worksheets, videos, scripts, exercises, and written content remain the intellectual property of Andrew Power and are protected by copyright law. You may not reproduce, distribute, adapt, translate, or create derivative works from this content without written permission. Unauthorised reproduction or distribution may result in legal action.
Recording & Reproduction
You may not record, screenshot, or transcribe any live sessions, course materials, or communications without explicit written permission. Recordings that are made available by us for download within your account are for your personal use only and may not be shared, distributed, or publicly posted. Breach of this clause may result in immediate account termination and legal action.
Communication
We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, or mobile telephone numbers. This company is registered in the Czech Republic, Saturnova 1333, Praha 10400.
On closure of your account, your personal data will be retained for 12 months for legal and accounting purposes, then deleted, unless you have agreed otherwise in writing. You may request deletion at any time by contacting support@andrewpower.me. Course access will terminate immediately upon account closure and cannot be restored.
Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Waiver
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
Complaints & Dispute Resolution
If you wish to lodge a complaint about our service, please contact support@andrewpower.me
with full details. We will acknowledge receipt within 2 business days and aim to resolve
your complaint within 14 days. If you are not satisfied with our response, you may refer
the matter to the Czech Trade Inspection Authority or pursue alternative dispute resolution.
Nothing in this section limits your right to pursue a legal claim.
General
The laws of England and Wales govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. This includes changes to memberships, courses, and other services and products. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site Clients’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis
© A Power 2026